Jascha Kaykas-Wolff
Chief Executive Officer
About Visiting Media
Enterprise technology, hospitality heart.
Visiting Media is the operating system for hospitality sales and visual content. Combining TrueTour™, 3D Event Diagramming, Property Hub, and our AI Platform across more than 4,000 properties globally, we help hotels respond faster, personalize every proposal, and turn immersive visual media into measurable revenue.
About Visiting Media
Founded in 2014 by a hospitality entrepreneur, we are a technology company dedicated to delivering the world’s most effective sales and visual content tools for hotels, resorts, and event venues. Visiting Media’s selling technology platforms are used by tens of millions of buyers and event planners around the globe. Touted as a “game-changer, redefining sales and marketing as we know it,” our Visiting Media Platform (VMP), TrueTour™, and 3D Event Diagramming solutions power more than 4,000 properties across the world’s largest brands, ownership groups, and management companies — including Marriott, Hilton, Hyatt, IHG, Accor, Aimbridge Hospitality, and Host Hotels & Resorts.
Timeline of Visiting Media
2011
2011
Visiting Media's founders come from the hospitality industry. Owning independent event and wedding venues in the Pacific Northwest, they needed better technology to sell their spaces. They got together with talented local engineers and photographers to begin creating the first version of the TrueTour app.
2014
2014
As the leading virtual experience providers in the Portland, Oregon area, TrueTour expanded from wedding venues to hotels, wineries and breweries across the region.
2015
2015
Expanding into wine-growing regions across the country, Visiting Media partnered with OTAs to syndicate immersive media and put new destinations on the map.
2018
2018
Expanding into the hospitality sector, major brands gained confidence in the immersive selling capabilities of TrueTour. Enterprise-level service was launched with groups like Sage Hospitality and Graduate Hotels.
2019
2019
With Visiting Media's reputation for delivering excellence and putting customer experience first, interest accelerated with brand, management and ownership groups coming on board at an enterprise scale throughout five continents.
2020
2020
With the COVID-19 pandemic, virtual selling became critical to properties around the globe. Visiting Media brought technological advancements such as Computer-Generated Imagery to market in order to virtually set up and furnish spaces with minimal contact. Virtual site inspection capabilities kept properties moving forward -- safely.
2023
2023
In January 2023, Visiting Media received a strategic growth investment from JMI Equity, a growth equity firm focused on investing in leading software companies. The investment has accelerated Visiting Media's ability to bring new, innovative products and technologies to its growing customer base in the hospitality industry.
2024
2024
In April 2024 Visiting Media announced a significant milestone in their journey: the unveiling of their sales enablement platform, Visiting Media Platform! As the first-of-its-kind sales enablement platform tailored specifically for the hospitality industry, it's next-gen sales enablement capabilities empower hospitality teams to meet evolving consumer demands.
2026
2026
Spazious and FirstView join Visiting Media, with their technology now powering Visiting Media 3D Event Diagramming and TrueTour™ across the U.S., Europe, and Latin America.
Looking Ahead
Visiting Media is building toward a future where every property interaction — from the first visual impression to the signed contract — is connected, measurable, and informed by data. Immersive content is the foundation. AI is what makes it intelligent.
Our Values
Innovation
Focus on what matters to our clients and drive towards relentless improvement. Endeavor to streamline processes and simplify to scale. Look at challenges from new perspectives and different angles.
Customer Experience Focused
Always engage in active communication, avoid surprises and build trust. Think outside the box to bring novel solutions to our customers beyond the norm.
Solutions Driven
Find the solutions to our roadblocks and be the solution for our customers, driving growth. Inspire our customers and cast the vision of what’s possible, making creative solutions into reality.
Community Thinking
Always consider how our actions impact our company’s community and our customer’s community in the short and long term. Always be thinking big picture, and realize your actions ripple outwards beyond your current purview.
Learning & Growth Mindset
Creativity, intelligence, character, and strengths are developed through commitment to ongoing learning. Growth mindset allows us to see challenges as stimulus. Challenges are not failures but rather possibilities to learn and improve.
Executives
Ben Powers
Founder
Chad Kimner
Chief Operating Officer
Eric Sniff
Chief Technology Officer
Tom Cutsforth
Chief Financial Officer
Sarah Johnston
Senior Vice President, Global Sales
Brian Kuchcicki
Senior Vice President, People and Culture
Kevin Huang
Senior Vice President, Customer Experience
Jordan White
Vice President, Finance
AJ Hamil
Vice President, Product Studio
Work With Us
With team members located around the world, we are a remote-first company of visionaries inspired to make the impossible accessible. Rated 4.1 / 5.0 on Glassdoor (including 4.4 / 5.0 for Work/Life Balance and 76% CEO approval), we look for builders who care passionately about doing things right and making them even better.
Life at Visiting Media · Glassdoor Engaged Employer
Built by a remote-first team rated 4.1 / 5.0 on Glassdoor.
Great hospitality software starts with a team that loves building it. Across 42 verified employee reviews on Glassdoor, Visiting Media outperforms the technology industry benchmark with a 4.4 / 5.0 rating for Work/Life Balance, 4.1 / 5.0 for Culture & Values, and 76% CEO approval.
Overall Rating
4.1 / 5.0
42 Employee Reviews · Engaged Employer
Work/Life Balance
4.4 / 5.0
Remote-First Flexibility & Autonomy
Culture & Values
4.1 / 5.0
Outperforms 3.8★ Tech Industry Avg
CEO Approval
76%
72% Recommend to a Friend
★★★★★September 2026
“Great and getting better”
Exciting new developments! The products are awesome and they keep getting better. We have a great development and product team.
Current Employee · Management (New York, NY)
Verified Employee Review · Glassdoor
★★★★★June 2026
“Strong culture of trust, autonomy, and AI innovation”
The fully remote setup and flexible schedule make a real difference in day-to-day life, and there is a strong culture of trust; you are given autonomy to own your work rather than being micromanaged. The team is full of smart, genuinely kind people, and it is energizing to be working at the forefront of immersive media and AI tooling.
Current Employee · 3+ Years Tenure
Verified Employee Review · Glassdoor
★★★★★March 2025
“At the forefront of immersive hospitality technology”
Visiting Media is at the forefront of immersive technology, making it an exciting place to work. The leadership team is forward-thinking and genuinely invested in company growth and employee success, and the culture promotes innovation, creativity, and autonomy.
Current Employee · Operations
Verified Employee Review · Glassdoor
Customer & Industry Recognition
Alongside our 4.1 / 5.0 Glassdoor employee rating, hoteliers rate Visiting Media 4.8 / 5.0 across 227+ verified reviews on Hotel Tech Report with a 97% recommendation rate.
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