Chad Kimner
Chief Customer OfficerChad Kimner leads Customer Success and Operations at Visiting Media. He partners with global hotel brands, management companies, and ownership groups to ensure seamless onboarding, continuous adoption, and measurable revenue acceleration across thousands of live hotel properties using the Visiting Media Platform.
Domain Expertise & Executive Focus
Featured Hospitality Insights
Explore research and perspectives from the Visiting Media leadership team.
Aug 7, 2026
The Prismm Shutdown Is the Wake-Up Call Hotel Events Teams Needed
Cvent is shutting down Prismm on December 31, 2026. As Hyatt and IHG accelerate AI-driven event distribution, the vendor decision now depends on more than diagramming: whether event space data is ready for where group demand is going next.
Aug 5, 2026
The Economics of AI: What Owners Care About Today
The fee conversation is becoming a margin conversation. Accor and Hilton are connecting AI directly to owner economics, and the commercial stack now has to prove its place in it.
Jul 30, 2026
Introducing Global Search: the fastest way to find the content you need
On July 22 we launched Global Search in the Visiting Media Platform. Press CMD+K or Ctrl+K from anywhere to find the tour, room, space, or property you need without digging through menus.
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