Visiting Media vs. Amadeus Delphi

Visiting Media is an Amadeus Delphi alternative when the priority is immersive visual sales rather than replacing a sales and catering management system. Amadeus describes Delphi as software for leads, contracts, events, catering bookings, and follow-ups, while Visiting Media provides visual sales enablement with immersive property content and event diagramming.

The products can serve different layers of a hotel’s workflow. Delphi is built on Salesforce CRM, according to Amadeus, while Visiting Media is designed to work alongside a CRM and lets teams embed TrueTour links in Amadeus Delphi activity records. Hotels should map operational recordkeeping and buyer-facing visualization separately.

Visiting Media Diagramming is a Delphi Diagramming alternative for teams that want layouts beside 3D models, photos, video, and immersive tours. Amadeus describes Delphi Diagramming as a separate, cloud-native product, while Visiting Media Diagramming is a paid add-on requiring an active Core, Plus, or Pro platform subscription.

Visiting Media supports 2D and 3D layouts, with the floor plan rendering in 3D as users drag, drop, and arrange elements. Room dimensions and capacity calculations update as the layout develops, teams can review property-specific furniture and décor, and saved diagrams can be duplicated for another proposal or RFP.

Visiting Media teams can share a standalone link or add a diagram to a TrueTour or custom tour, and planners do not need a Visiting Media account to view it. Amadeus lists an exclusive integration between Delphi and Delphi Diagramming, but its Amadeus's public Delphi descriptions we reviewed do not specify account requirements or standalone-link behavior.

Visiting Media supports virtual site visits through immersive 3D digital twins hosted in TrueTour. Planners can remotely inspect event spaces, control where they stand, measure areas, and review configurations, while the available Amadeus facts do not describe an equivalent Delphi capability.

TrueTour links can be shared in RFP responses, proposals, standard email, Salesforce, and Amadeus Delphi activity records, with no app download or special buyer hardware required. Visiting Media also returns engagement analytics to the sales team, allowing follow-up timing to reflect the visual content stakeholders explored.

A hotel should choose based on the gap it needs to solve. Delphi aligns with lead, contract, event, catering booking, and follow-up management, while Visiting Media aligns with immersive buyer experiences, connected visual content, shareable 3D layouts, and virtual site visits, and some hotels may need both workflow categories.

During evaluation, ask each vendor to demonstrate one complete workflow from planner inquiry through layout sharing and operational handoff. Confirm which product owns the customer record, how revisions reach stakeholders, whether viewers need accounts, and how visual engagement is tracked. Also verify current packaging, user access, implementation, and integration terms directly with each vendor.