Visiting Media and Hilton: Elevating Hospitality Excellence
Visiting Media is Hilton's only recommended immersive selling technology partner for managed hotels, working with 600+ properties across nearly 20 sub-brands — from Waldorf Astoria and Conrad to Hampton Inn and Spark by Hilton. Hilton property teams use TrueTour and the Visiting Media Platform to build immersive proposals, distribute content across brand.com and key industry channels, and close group and event business faster than static presentations allow.
Visiting Media is proud to be a global Hilton partner and the only strategic immersive technology partner for the brand. Our shared commitment has driven breakthrough integrations — including a new Brand.com API that seamlessly distributes 3D and 360° content across Hilton's digital ecosystem — and we continue to redefine how the industry generates revenue.
"Hilton is such a forward leaning brand. Our work together has been vibrant and consistent. Frankly, I see Hilton as leaning in to best in class use our technology"
Jascha Kaykas-Wolff, CEO, Visiting Media
Trusted by Hilton Brands
Visiting Media works with properties across Hilton's full brand portfolio, including:
- Waldorf Astoria
- LXR Hotels & Resorts
- Conrad Hotels & Resorts
- NoMad by Hilton
- Signia by Hilton
- Canopy by Hilton
- Graduate by Hilton
- Tempo by Hilton
- Motto by Hilton
- Home2 Suites by Hilton
- Hilton Garden Inn
- Tru by Hilton
- Hampton by Hilton
- Spark by Hilton
- Hilton Grand Vacations
- And others across the full Hilton portfolio
What Hilton Properties Are Saying
"The imperative for a virtual product became undeniable. During a period when hotel sales were challenging, Visiting Media's sales enablement tool has evolved into a crucial component of our teams, particularly with the rise of remote work among those teams. In this new business era, showcasing your product virtually is paramount. Traditional websites fall short; static photos and URLs no longer suffice… The key factors for partnering with Visiting Media were the caliber, reliability, and, most importantly, the collaborative spirit and commitment to reinvest and inquire"
Jeff Patton, Vice President of Sales Operations, Americas
Visiting Media's Impact
"I did a zoom call with a contact for a group sale, presented diagrams and the TrueTour. They chose us and I was able to secure $40,000."
Hilton, Airport, Florida
"I have used the platform on many calls for LNRs that have resulted in agreements being signed. The Sales Team has also used the link to close many pieces of business. I can easily say over $100k in Revenue in 2023."
Dual | Connected HGI & Home2Suites, Phoenix
"I was able to book a 21 Day Oil field training that consists of 40 sleeping rooms per night and both meeting rooms with catering. The trainer was local, but the company contracting was in Houston. I sent the link to the Project Manager to confirm the property was a fit and they closed."
Hilton Garden Inn, Conference Center, Louisiana
"During a site visit, one of our meeting spaces was unavailable for viewing. However, we utilized our TrueTour to walk the client to the meeting floor and virtually showcase the space. Thanks to that immersive experience, we successfully closed a deal resulting in a total revenue of $20,000."
Hilton, San Diego
Visiting Media's Reach
- 53,000+ 360° photos captured
- 75,000,000+ square feet in 3D
- 207,000,000+ views on Google
- 17x return on investment
- 25–39% closing ratio uplift
Why Visiting Media
The Visiting Media Platform
Purpose-built for hospitality sales. The Visiting Media Platform gives property teams a single place to manage TrueTour experiences, custom presentations, analytics, and distribution — with direct integrations to Hilton's Brand.com, Hilton Hospitality Cloud, Delphi, Cvent, and call centers. Property and above-property teams work from the same content library.
Learn more about the Visiting Media Platform
3D, 360° and CGI Production
Visiting Media is Hilton's approved immersive asset production partner for managed hotels in the Americas, producing 3D models, 360° viewpoints, aerial photography, pre-construction CGI, and event set visualization — all meeting Hilton's compliance standards. Unlimited indoor 3D content creation is included for all Hilton hotels on the Visiting Media Platform.
Training and Support
Every Hilton property on the Visiting Media Platform receives a dedicated onboarding experience, in-app training, and ongoing access to a support team that specializes in hospitality sales workflows. Visiting Media's certified training program is recognized by HotelTechReport.
Ready to activate for your Hilton property? Contact our team to get started.