Solutions · Hotels & Resorts

Built for the DOSM, the group sales manager, and the marketing lead who hates SaaS jargon.

Visiting Media tools speak the language of the property team — comp set, RFP, mix of business, ownership review. From the first proposal to post-event reporting, every capability is shaped around how the hotel actually sells.

Virtual site inspections replace scheduling friction

Show the space when it's occupied, set for another group, or mid-renovation.

Proposals with working 3D tours close faster

Every competing proposal in the stack is a PDF. Yours is a walkthrough.

Content that updates once, distributes everywhere

Website, OTA listings, Cvent, and brand portals — one change, everywhere at once.

Director of Sales & Marketing (DOSM)

Beating the comp set, hitting RevPAR index, growing mix of business, defending pricing against the property down the street.

Where the friction is

Long emails and SaaS jargon from vendors who do not understand the role
Slow proposal turnaround when the comp set is two steps quicker
Outdated photos and floor plans that no longer match the renovated property
New sales hires taking weeks to be useful

What changes

Virtual site inspections

Replace the in-person site visit with a virtual one. Show spaces photography can't capture — scale, flow, configuration — without waiting for a room to open up.

Immersive proposals

Send a branded virtual walk-through with the proposal — beat the comp set on first response, not just on price.

Centralized branded assets

Content that survives staff turnover and renovation cycles. Every sales rep pulls from the same library — always current, always on-brand.

Faster ramp

New hires sell from day one — the platform shows them the property as well as a five-year veteran could.

See TrueTour for hotels →

Group Sales Manager

Hitting group revenue targets, winning the RFP race, standing out when every property looks the same on a PDF.

Where the friction is

Space availability that blocks live site inspections during peak season
Looking like everyone else in a stack of identical RFP responses
Long sales cycles when the planner needs to "see it" before signing

What changes

Virtual site inspections

Close group business without waiting for the space to be available. Walk a planner through the ballroom when it's set for another event — cut the sales cycle on inspectable deals.

Dynamic proposals

Insert TrueTour into the proposal itself — your response is the only one with a working 3D tour.

Engagement signals

See which rooms and spaces the planner spent time on. Lead the follow-up call with what they already care about.

Group sales workflow →

Hotel Marketing Manager

Brand consistency on-property, direct bookings, fresh content the sales team will actually use.

Where the friction is

Sales teams reaching for outdated materials because the new ones are hard to find
High cost to refresh photo and video content after a renovation
OTA listings starved for the content the brand actually has

What changes

Dynamic content distribution

Refresh the asset once. It updates everywhere the sales team is looking — proposals, OTA feeds, brand-portal embeds.

Brand control

Lock down which images, video, and 360° content are surfaced to which audience. Nothing off-brand reaches a planner.

Content longevity

After a renovation, update the library in days, not months. Content that survives renovation cycles costs less than one-off production shoots.

For marketing teams →

Making the case internally.

For the ownership review

Ownership approves vendor relationships on ROI, not features. Visiting Media gives your team cost-per-booking data, direct-channel revenue lift tied to immersive content engagement, and proposal-to-close rates that hold up in a quarterly review. The numbers go to ownership — not a slide deck with anecdotes about a great site inspection.

For the budget conversation

Renovation cycles are the natural moment to push a content investment through approval — when you need new content anyway, bundling Visiting Media into the renovation budget is a cleaner ask than a standalone technology line. For properties inside a management company or brand hierarchy, we work directly with the corporate team to get the approval motion right.

Deeper proof + case stories

My experience working with Visiting Media so far has been amazing… the tool helps our company achieve its objectives by really streamlining the process.

Nicolette Impastado

SENIOR SALES EXECUTIVE

17x Increase in ROI When Immersive Visuals are Shared Early and Often, Versus Delayed and Occasionally

Learn More

Save Time, Reduce Costs and Increase Adoption

The Visiting Media Platform has a proven track record of improving sales speed, selling efficiency, revenue per customer, promoting room upgrades and driving incremental revenue in ways previously not possible.

Robust property-level immersive sales training is included in our service. We’ll support your hotel teams with training fit for driving outcomes and stay involved to help you maximize your return on investment.

When you grow your team, our trainers will upskill each new user with on-demand or asynchronous learning.

“We have had great feedback from our clients and have been able to convert multiple catering bookings directly linked to our virtual tour experience. The entire process has been GREAT! From our initial conversation with Visiting Media up to now each interaction has been extremely professional. Visiting Media has allowed our hotel to be on the cutting edge with sales technology and enabled us to “sell” with an advantage.”

Michael Munroe | Director of Sales & Marketing | Hyatt Regency

Customer Success Journey

Our Customer Success Managers are your partners in the property launch process. From kickoff to planning to content capture and team training, the entire journey is handled by experts with attention to detail. Lean on their immersive selling expertise and you can be confident each of the properties in your portfolio will be launched based on corporate expectations and goals.

Kickoff Call & Platform Delivery+

Your kickoff call maps out your project plan, begins your scheduling process and sets coordinated goals to meet your KPI requirements. While your virtual assets are being captured, you can immediately start using your platform.

Digital Asset Production+

With our content creators in 5 continents, we schedule and coordinate to get your 360s, 3D, CGI and drone footage produced smoothly. Our managed services and implementation team will work to thoroughly prepare for a seamless and beautiful shoot.

Ongoing Training & Support+

You receive extensive training for all team members across your property. With live trainings and asynchronous learning resources, you can receive best practices and continued learning with every new feature and platform innovation.

Channel Distribution+

Studies show a 17x increase in ROI when customers view immersive visuals early in their buying cycle. We distribute assets across major RFP/RFI platforms, booking engines, OTAs, in PDFs, on websites, in presentation platforms, and anywhere you can share a link in order to maximize your marketing impact.

Use Your Platform When Selling+

We teach your teams how to create custom experiences for every client, leverage templates across your team, conduct site inspections in person and at a distance, update clients’ proposals at any time, and view actionable analytics and engagement data.

Channel Distribution

Enhance Digital Channels

Virtual site inspections replace the in-person visit

One content update reaches every distribution channel

Portfolio analytics surface what's working property by property

Customer stories

See it in practice.

Pacific Palms Resort

How Visiting Media Platform Supports Independent Resort Sales at Pacific Palms Resort Nestled in the rolling hills of Los Angeles and spanning 650 acres, Pacific Palms Resort has established itself as a premier destination for both business and leisure. Known for its luxurious amenities, the resort offers a diverse array of attractions on-site, including golf courses, a […]

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King Kamehameha Kona Beach Resort

How UpMail + Visiting Media Boosted Conversions by 26.7% With Dynamic Proposals Perched on the breathtaking Kona coastline, King Kamehameha Kona Beach Resort offers a world-class guest experience with stunning ocean views, lush tropical gardens, and a wealth of amenities. From spacious guest rooms and versatile meeting spaces to on-site dining and leisure activities, the resort […]

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Hilton Garden Inn West Lafayette

Transforming Group Sales: How TrueTour™ Speeds Up Sales and Boosts Conversions at Hilton Garden Inn West Lafayette The Hilton Garden Inn West Lafayette is conveniently located next to Tapawingo Park, in Indiana, just across the Wabash River from downtown, where guests find various shops, bars, restaurants, museums, and the Long Center for the Performing Arts. […]

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Also built for:

Brands Management Companies Ownership Groups

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