Visiting Media and Hyatt: Elevating Hospitality Excellence
Visiting Media is Hyatt's only recommended hospitality sales enablement platform vendor. We work with more than 300 Hyatt properties worldwide, spanning 16 sub-brands, from Park Hyatt and Grand Hyatt to Zoetry and Breathless. Hyatt teams rely on TrueTour and the Visiting Media Platform to replace static proposals with immersive experiences that close group and event business faster.
Hyatt has consistently been among the first hospitality brands to push the capabilities of immersive selling technology. The brand's web integrations are best-in-class — including the ability to pull high-quality still images directly from 360° photography — and serve as a model for what's possible when immersive content is embedded into every channel a buyer encounters.
"The future is bright with Hyatt. We are working with you in all corners of the world."
Jascha Kaykas-Wolff, CEO, Visiting Media
What Hyatt Properties Are Saying
Results from properties using TrueTour and the Visiting Media Platform:
"Since implementing TrueTour, we have increased our closing ratio on group stays by 25%."
Hyatt Place Downtown, Wisconsin
"TrueTour accelerates the sales process. It gives our team a tool that makes a genuine impression before the first site visit."
Hyatt Regency Huntington Beach
Trusted by Hyatt Brands
Visiting Media works with properties across Hyatt's full brand portfolio, including:
- Park Hyatt
- Grand Hyatt
- Destination by Hyatt
- Dreams by Hyatt
- Breathless by Hyatt
- Secrets by Hyatt
- Alua by Hyatt
- Impressions by Hyatt
- Sunscape by Hyatt
- Zoetry by Hyatt
- Hyatt Place
- Hyatt Regency
- Hyatt House
- Thompson Hotels
- Andaz
- Hyatt Centric
Why Visiting Media
The Visiting Media Platform
Purpose-built for hospitality sales. The Visiting Media Platform gives property teams a single place to manage TrueTour experiences, custom presentations, analytics, and distribution — including direct integrations with Hyatt.com, Cvent CSN, and the Hyatt Hospitality Cloud. Property and above-property teams work from the same content library.
3D, 360° and CGI Production
Visiting Media is Hyatt's approved immersive asset production partner across the Americas, EMEA, and ASPAC. Complimentary indoor 3D content creation is included for Hyatt managed and franchised hotels on the Visiting Media Platform. Production capabilities span 3D models, 360° viewpoints, aerial photography, CGI pre-sell renders, and event set visualization — all within Hyatt's brand compliance standards.
Training and Support
Every Hyatt property on the Visiting Media Platform receives a dedicated onboarding experience, in-app training, and ongoing access to a support team that specializes in hospitality sales workflows. Visiting Media's certified training program is recognized by HotelTechReport, and the team is familiar with the specific approval and compliance requirements of the Hyatt brand.
Recent News
New Agreement with Hyatt to Elevate Sales Across the Americas Managed Portfolio — Visiting Media's platform is the first API that seamlessly integrates immersive visual experiences and redefines how they are managed and distributed to drive revenue across Hyatt's portfolio.
Ready to activate for your Hyatt property? Contact our team or visit the Hyatt partnership page for detailed pricing and activation guidelines.