Verified Hotelier Reviews · Hotel Tech Report · 100/100 HT Score
Rated 4.8 / 5.0 by 227+ Hospitality Leaders.
Ranked #1 for Best 3D Virtual Tours across Luxury, Resort, Branded, and Enterprise Hotels. Trusted across 4,000+ properties globally for TrueTour™, 3D Event Diagramming, and hospitality sales enablement.
In short: Visiting Media is rated 4.8 out of 5 across 227 verified hotelier reviews on Hotel Tech Report with a 100/100 HT Score and a 97% recommendation rate. Hoteliers rank the Visiting Media Platform (TrueTour™, 3D Event Diagramming, Property Hub, and AI Platform) #1 across luxury, resort, branded, conference, and boutique hotel segments.
227 Verified Reviews
97% Recommend · 100 HT Score
#1 Enterprise & Branded
Branded Hotels
96% recommended by 138 branded properties
#1 Best 3D Virtual Tours
Luxury Hotels
96% recommended by 109 luxury properties
#1 Large & Conference
Airport & Conference Hotels
95% recommended by 96 conference properties
#1 Best 3D Virtual Tours
Resorts
95% recommended by 91 resort properties
#1 Urban & Full-Service
City Center Hotels
98% recommended by 80 city center hotels
#1 Boutique & Independent
Boutique & Mid-Sized Hotels
97% recommended by 67 boutique properties
Overall rating, review count, recommendation rate, and segment scores verified against Hotel Tech Report in October 2026.
Independent Video Review
Hotel Tech Report puts the platform to the test.
An independent deep dive into features, pricing, pros and cons — and an honest answer to whether Visiting Media is the right fit for your hotel.
Published September 2026 by Hotel Tech Report, the hospitality industry's independent review authority.
Customer Testimonials
What hoteliers say about the platform.
“Essential for closing group business before site visits”
The dollhouse view and precise room measurements give our remote clients the exact scale and wow-factor before they ever step foot on property. It has removed friction from RFP decision-making and dramatically increased our proposal conversion speed.
Melanie Koller
Director of Sales & Marketing · Luxury Boutique Resort
Verified Hotelier · Hotel Tech Report
“Shifted us from a price fight to a value conversation”
With Visiting Media, we shifted from a dollar conversation to a value conversation with our prospects, customers, and investors. The ability to showcase spaces remotely with CAD accuracy gives us a massive competitive advantage across the portfolio.
Erich Jankowski
VP of Revenue Management · Host Hotels & Resorts
Verified Customer Interview
“The 3D diagramming removed all layout guesswork”
Being able to customize table seating and event diagramming in 3D right in front of event planners and wedding coordinators is game-changing. It eliminates event day layout surprises and helps us command premium rates for our event spaces.
Director of Sales & Catering
DOSM · Full-Service Luxury Hotel
Verified Hotelier · Hotel Tech Report
“Superb customer support and turnaround”
When our property completed an extensive multi-million dollar renovation, Visiting Media remapped and updated our 3D tours within days. Their customer success team is responsive, attentive, and deeply understands hospitality sales workflows.
General Manager
General Manager · Resort & Conference Center
Verified Hotelier · Hotel Tech Report
“One centralized digital hub for our whole portfolio”
The integration between TrueTour and our proposal systems allows our sales reps to send immersive links that track planner viewing duration. We know exactly what room they engaged with before we pick up the phone to follow up.
Regional Director of Sales
Regional Sales Leadership · First Hospitality
Verified Customer Case Study
“The undisputed gold standard in hospitality sales enablement”
Visiting Media provides our properties with an unfair advantage. Between 3D virtual tours, interactive diagramming, and automated syndication, it delivers measurable ROI that our asset managers and ownership groups celebrate.
Corporate Director of Revenue
Corporate Revenue Management · Preferred Hotels & Resorts
Verified Hotelier · Hotel Tech Report
On-Camera Hospitality Leaders
Hear directly from hotel sales & commercial teams.
“Now what’s great is we can package it. I can bundle that content, save you time and just show you the stuff you want to see. I think for hotels that don’t have it, it’s a miss.”
Dan Shaughnessy
Director of Sales and Marketing · Marriott Marquis San Diego Marina
“TrueTour is not only easy to access and use, it allows you to show content tailored to the conversation you’re having with your clients. It definitely helps us book business faster.”
Jonathan Leonardis
Global Director of Sales · SH Hotels & Resorts
“Not once have we had a customer tell us it didn’t work. Visiting Media never fails — the tool is so simple and easy to use for the customer. They call us back and tell us how great it is.”
John Carter & Kristen Lindgren
Corporate Directors of Sales & Marketing Operations · Sage Hospitality Group
Common questions
What buyers ask about Visiting Media reviews.
17x
Average ROI Increase Across Properties
4,000+
Hotels & Venues Powered Globally
5 Continents
Global 3D & CGI Production Footprint
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