Security & Trust

Enterprise security built for the hospitality industry.

Marriott, Hilton, IHG, Hyatt — the largest hospitality brands in the world trust Visiting Media with their immersive sales infrastructure. Here’s how we earn that trust.

Read-only by default

Every Visiting Media API surface, including our hosted MCP server, ships read-only by default. Write access is explicit opt-in scoped per token. AI agents and integration partners can't mutate your asset library or property metadata unless your admin grants the scope.

API key never logged, never echoed, never stored

Per Eric Sniff (CTO): your API keys are not logged on the wire, not echoed in our application logs, and not persisted in plaintext anywhere in our infrastructure. Tokens are hashed at rest and only the hash is referenced by our authorization layer.

Per-property data isolation

Multi-property customers — management groups, ownership portfolios, brand portfolios — get strict per-property data isolation. A rep at property A can't see property B's assets without an explicit cross-property scope.

Active vulnerability scanning

We actively scan for vulnerabilities, and we review our security against the OWASP and NIST standards. (Per Eric Sniff, CTO.)

Need to share this with procurement?

We provide a current security questionnaire, SIG Lite responses, and a copy of our most recent audit report under NDA on request. Reach out to your Visiting Media account team or contact us directly.

Email Security

Free 60-Second Hospitality Website & AI Search Audit

How discoverable is your property on Google and in AI search?

Enter any hotel, resort, or event venue URL to score its 0 to 100 Visual Quotient (VQ) across 3D/360° virtual tours, interactive floor plans, and AI search readiness (ChatGPT, Gemini, Perplexity).

Experience the future of hospitality sales.

Schedule a personalized demo to see how our AI-powered platform can accelerate your revenue.