Along with the demand for touchless customer service came the resurgence of QR codes around the country — and around the globe. From restaurant tables hosting a QR-based dinner menu to doctor’s office counters providing touchless check-ins, the QR code — or quick reference code — has officially made its comeback. Where once a menu, brochure, touchscreen or pen and paper stood, now a QR code delivers access to a digitally optimized interaction. TrueTour empowers everyone in your organization to use QR codes in person and at a distance — with more than just your immersive media.
Hard facts about the QR code resurgence
According to Beaconstack, over 52% of all restaurants in the US have already switched to QR code menus and others are not far behind. Governments around the world are now mandating QR-based transactions and payments with banking institutions to avoid fraudulence, and consumer usage of QR codes will increase to 5.3 billion QR coupons redeemed by smartphones by 2022. COVID-19 has accelerated the adoption of this piece of technology nearly as quickly as the adoption of digital experiences, and we’re excited to marry both optimal technologies into one platform for our customer’s convenience and selling ability.
I’m on board — but how should I use TrueTour and QR codes together?
An immediately relevant benefit for all TrueTour users is the built-in QR code generator right inside each TrueTour platform! Every TrueTour generates QR codes that can then be used by front desk sales teams, and also placed on print literature and other print assets.
Think of this as the application that you can open up when presenting your property, find things like PDFs or photos, and generally manage your content. Creating QR codes from the app that connects to visual experiences housed inside the platform makes using QR codes a breeze for your entire sales and customer service organization.
Get started with the help of your support representative
When your Customer Support representative uploads your assets to TrueTour — 360°s, PDFs, images, floorplans, other websites — the TrueTour Share tool provides a QR code for every unique piece of digital information. Your TrueTour has just become your go-to QR code generator for all of your most important documents.
See TrueTour’s QR codes in action
Test this for yourself! Below, you’ll see a link to a gorgeous TrueTour 360°. Open up your phone camera, hover over this image, and click on the link. You’ll be immediately immersed in a tropical paradise from the comfort of your home or office:
Every piece of content that gets loaded into TrueTour has its own QR code, including ebrochures, PDFs or even a private page on a hotel’s website.
QR Sheets: A simple, yet powerful, front desk and tradeshow resource
Hotels and resorts are currently using QR Sheets in a simple way by printing out these QR resources for their front desk team and salespeople. Digitally hand customers and guests anything from welcome packets to property maps to survey links for feedback.
This is especially relevant during trade shows or conferences in this reopening phase. Many conferences are being held socially distanced and contactless, which limits the interactivity of iPads and touchscreens. But QR codes put your immersive experiences into the palm of your customer’s hands without needing to email links or spell URLs that are prone to typos or errors, especially on mobile devices.
These QR code sheets are easy to produce and give customers the ability to aim, scan and walk away with literature or website resources on their own device. They’re also brilliant for providing guests a resource for room upgrades when people are standing in line at the front desk asking about rooms and suites, or booking offsite for a future stay.
Scan this QR code to view an example of a sheet that we can customize for your team:
As a part of our white-glove service to our customers, your Support Representative will create a QR sheet which houses all of your assets all in one place. We do this regularly for customers and are excited to generate a tool like this for you.
QR Codes are here for the foreseeable future, and only becoming more essential
With QR code adoption hitting critical mass, they have become a trusted form of contactless interaction as part of a safe guest experience. Since TrueTour houses anything that lives on the internet, the options are virtually limitless with what you can share via QR code within TrueTour.
Contact us today to learn about more of TrueTour’s amazing features and receive your own QR sheet for your sales and front desk teams!