FAQs
How have these updates improved navigation within the platform?
The navigation has been completely restructured to simplify finding what you need. Links are now organized by logical Categories, reducing the time spent searching for specific assets. This ensures a seamless and user-friendly experience throughout the platform.
What if I have trouble finding something after the changes?
If you encounter difficulties, the improved navigation and clear Categories are designed to help. However, our support team is always available to assist with any questions or to guide you through the new structure.
Do I need to update anything to use these new features?
No, the updates have been automatically implemented, so no additional action is required on your part. Simply open your TrueTour link to explore the enhanced organization and functionality.
What are the benefits of these updates for users?
These updates streamline platform navigation, making it easier to stay organized and access relevant information quickly. The changes are designed to save time and ensure a more intuitive and efficient experience. Additionally, the new platform will enable us to innovate more quickly and introduce advanced functionality to better meet your needs
What if I require a customized virtual tour alongside my primary property tour, such as for a specific purpose like promoting wedding venue sales?
Reach out to your Success Manager to explore our tailored virtual tour options, designed to provide a customized and personalized experience.
How do I update my new virtual tour?
Same as before the migration, reach out to your Success Manager to update your assets.
If you have any questions, feel free to contact us at Support@visitingmedia.com.