Events • May 16, 2023

Connecting With Our Customers: April 2023 Leadership Conferences Recap

avatar Randy Zhou

In the month of April, Visiting Media had the opportunity to attend leadership conferences around the country. The month was a particularly busy one. However, as busy as it was, making meaningful connections with all attendees was equally fulfilling. We heard the same points from all of our Account Executives and Corporate Success Managers: our customers are excited about the product, and their colleagues are equally enthusiastic about implementing our technology for themselves.

Remington Hotels 2023 Leadership Conference

Early in the month, Zach Fullen, Commercial Account Executive, visited Palm Springs for one of his first leadership conferences as a part of the Visiting Media team: Remington Hotel‘s 2023 Leadership Conference. There, the theme for the week was “Thrive.”

Zach noted that one particular high for his week was meeting Raul Moronta, Remington’s Chief Commerical Officer, who affirmed their three major initiatives for their organization:

“Take care of the associates. The associates will take care of the guest. The rest will take care of itself.”
Enhance communication, training, development, process, and efficiency.
Focus on technology that brings the first two initiatives together.

Visiting Media and our TrueTour™ technology is the perfect solution to help Remington achieve their goals. So, unsurprisingly, Zach reported how impressed he was with how highly everyone at Remington spoke of Visiting Media. The zeal was shared from on-property Directors of Sales and Marketing (DOSMs) to the executive leadership team. And we are excited to expand our partnership with Remington.

Omni Hotels and Resorts: Era of Elevation

Next, Enterprise Account Executive Charity Brown visited Omni Hotels and Resorts’ Era of Elevation in Atlanta, Georgia. There, she met with various Omni locations across the globe–both current and (hopefully) future customers.

During her time at Omni, Charity also shared that several properties were raving about how excited they are to implement TrueTour. That included President of Omni Hotel and Resorts Kurt Alexander, who mentioned his eagerness to implement TrueTour at Omni properties globally!

PM Hotel Group 2023 Leadership Conference

Over in Baltimore, Account Executive Dustin Stutzman met with over 40 hotels, half of which are active customers, while attending PM Hotel Group‘s 2023 Leadership Conference. There, he heard an overwhelmingly positive response from our Customer Success team.

Dustin mentioned that his best connections at the conference came from his time with top leadership at the ping pong tables and corn hole boards. Overall, It was a chance to share a fun experience with them, paving the way for long-term partnerships and friendships.

Excitingly, PM Hotel Group was only the first of two leadership conferences for Dustin. Following Dustin’s trip to PM’s conference, he was able to head to the 2023 Davidson Hospitality Group Leadership Conference in Boston, Massachusetts.

2023 Davidson Hospitality Group Leadership Conference

Corporate Success Manager Charlotte Bell was also in attendance at the Davidson Conference. Both Charlotte and Dustin reported that the tradeshow was packed with connections at the Visiting Media booth. By Dustin’s count, he met with nearly 50 hotel executives, many of whom mentioned that TrueTour™ should be part of their everyday selling strategies.

Charlotte Bell Dustin Stutzman Davidson Hospitality Group 2023 Leadership Conference Booth Image

In speaking with the corporate team on the Learning and Development team, Charlotte noted that there is an excellent opportunity for use in recruitment and getting team members familiar with their own property and other properties in their portfolio.

Charlotte added,

In connecting with the corporate team from varying disciplines, it was great to synergize on how TrueTour can enhance their efforts, whether it is recruiting, training, planning, or increasing upgrades at the front desk. TrueTour can offer a quick, no-touch, and easy reference for every customer-facing team member to offer guests.

Finally, Dustin mentioned that a particularly meaningful experience at Davidson was their senior leadership team truly living by their company values. “They’re all about relationships and showing love to their partners,” he said. So, it was incredibly appreciated that every senior leader visited our booth to discuss strategies to expand our partnership further.

 

We are honored to hear the positive feedback from current and prospective customers. Connecting face-to-face has been invaluable for us to continue fostering long-term partnerships and friendships.

Are you interested in featuring Visiting Media at your brand’s next event? Contact us!

Want to learn more about TrueTour and us right now? Request your personalized demo!

Events • May 16, 2023

Connecting With Our Customers: April 2023 Leadership Conferences Recap

avatar Randy Zhou

In the month of April, Visiting Media had the opportunity to attend leadership conferences around the country. The month was a particularly busy one. However, as busy as it was, making meaningful connections with all attendees was equally fulfilling. We heard the same points from all of our Account Executives and Corporate Success Managers: our customers are excited about the product, and their colleagues are equally enthusiastic about implementing our technology for themselves.

Remington Hotels 2023 Leadership Conference

Early in the month, Zach Fullen, Commercial Account Executive, visited Palm Springs for one of his first leadership conferences as a part of the Visiting Media team: Remington Hotel‘s 2023 Leadership Conference. There, the theme for the week was “Thrive.”

Zach noted that one particular high for his week was meeting Raul Moronta, Remington’s Chief Commerical Officer, who affirmed their three major initiatives for their organization:

“Take care of the associates. The associates will take care of the guest. The rest will take care of itself.”
Enhance communication, training, development, process, and efficiency.
Focus on technology that brings the first two initiatives together.

Visiting Media and our TrueTour™ technology is the perfect solution to help Remington achieve their goals. So, unsurprisingly, Zach reported how impressed he was with how highly everyone at Remington spoke of Visiting Media. The zeal was shared from on-property Directors of Sales and Marketing (DOSMs) to the executive leadership team. And we are excited to expand our partnership with Remington.

Omni Hotels and Resorts: Era of Elevation

Next, Enterprise Account Executive Charity Brown visited Omni Hotels and Resorts’ Era of Elevation in Atlanta, Georgia. There, she met with various Omni locations across the globe–both current and (hopefully) future customers.

During her time at Omni, Charity also shared that several properties were raving about how excited they are to implement TrueTour. That included President of Omni Hotel and Resorts Kurt Alexander, who mentioned his eagerness to implement TrueTour at Omni properties globally!

PM Hotel Group 2023 Leadership Conference

Over in Baltimore, Account Executive Dustin Stutzman met with over 40 hotels, half of which are active customers, while attending PM Hotel Group‘s 2023 Leadership Conference. There, he heard an overwhelmingly positive response from our Customer Success team.

Dustin mentioned that his best connections at the conference came from his time with top leadership at the ping pong tables and corn hole boards. Overall, It was a chance to share a fun experience with them, paving the way for long-term partnerships and friendships.

Excitingly, PM Hotel Group was only the first of two leadership conferences for Dustin. Following Dustin’s trip to PM’s conference, he was able to head to the 2023 Davidson Hospitality Group Leadership Conference in Boston, Massachusetts.

2023 Davidson Hospitality Group Leadership Conference

Corporate Success Manager Charlotte Bell was also in attendance at the Davidson Conference. Both Charlotte and Dustin reported that the tradeshow was packed with connections at the Visiting Media booth. By Dustin’s count, he met with nearly 50 hotel executives, many of whom mentioned that TrueTour™ should be part of their everyday selling strategies.

Charlotte Bell Dustin Stutzman Davidson Hospitality Group 2023 Leadership Conference Booth Image

In speaking with the corporate team on the Learning and Development team, Charlotte noted that there is an excellent opportunity for use in recruitment and getting team members familiar with their own property and other properties in their portfolio.

Charlotte added,

In connecting with the corporate team from varying disciplines, it was great to synergize on how TrueTour can enhance their efforts, whether it is recruiting, training, planning, or increasing upgrades at the front desk. TrueTour can offer a quick, no-touch, and easy reference for every customer-facing team member to offer guests.

Finally, Dustin mentioned that a particularly meaningful experience at Davidson was their senior leadership team truly living by their company values. “They’re all about relationships and showing love to their partners,” he said. So, it was incredibly appreciated that every senior leader visited our booth to discuss strategies to expand our partnership further.

 

We are honored to hear the positive feedback from current and prospective customers. Connecting face-to-face has been invaluable for us to continue fostering long-term partnerships and friendships.

Are you interested in featuring Visiting Media at your brand’s next event? Contact us!

Want to learn more about TrueTour and us right now? Request your personalized demo!