Don’t take our word for it
Hear directly from our customers why they love TrueTour and the Visiting Media service provided at scale. From property-level sales teams to regional and global enterprises, TrueTour’s suite of technologies provides solutions throughout brand, management company and ownership group teams distributed around the world.
Visiting Media serves thousands of customers including
- Aimbridge Hospitality
- Remington
- Hilton
- Hyatt
- IHG
- Accor
- Host Hotels & Resorts
- And many more
We’re constantly using [TrueTour] as a resource to house all of our PDFs of our meeting capacity guides, our sales kits, our 360° photos… we can actually share them as part of our sales proposals, which has been a really great opportunity for us.
Sam Klein
Director of Marketing Strategy, Meetings & Events – MGM Resorts
[TrueTour] is not only easy to access and use but it allows you to show content that is tailored to the conversation you’re having with your clients. It definitely helps us book business faster, especially in this market where everything is last minute.
Jonathan Leonardis
Global Director of Sales – SH Hotels & Resorts
Our team used to have assets in about 50 different places, this tool is the 1st time that our team will have all their assets in one place and right at their fingertips.Before Visiting Media, we would have to gather data from client meetings to then hand off to the sales coordinator to gather all the assets to send over. Now, we can do it instantly during the call.
Marketing Strategy Manager
I would definitely endorse working with Visiting Media. This product is definitely going to help you stand out above the rest. It’s a great tool, especially with the modern technology that we have, and it brings our proposals more in line with the modern day and advances our product.
Jonathan Muscillo
Group Sales Manager – Heldrich Hotel
With Visiting Media we can have clients who used to be with us for a large programs come back and see the new ways that we’re leading into the future and that’s been really helpful to save the time but also change the client’s perception of value and what we can do for them..
Erin Osaki
Corporate Sales Manager – Riverhouse on the Deschutes
The imperative for a virtual product became undeniable. During a period when hotel sales were challenging, Visiting Media’s sales enablement tool has evolved into a crucial component of our teams, particularly with the rise of remote work among those teams. In this new business era, showcasing your product virtually is paramount. Traditional websites fall short; static photos and URLs no longer suffice.
Vice President of Sales Operations
For us TrueTour is a lifesaver! Since our property is a harder to get to destination, it is not easy, especially for clients from the USA and Asia, to get to for a site visit TrueTour allows us to give them a true taste of what we have to offer. TrueTour made closing deals more effortless for us, and I would recommend it.
Karim El-Rami
Regional Director of Sales and Marketing, Luxury Brands – Accor Hotels
We have extended the pilot and partnership to eagerly add 15 hotels this year. We are particularly enthusiastic about the upcoming release of version 10 and the possibilities it holds for us. Our current success with the platform is promising, and we anticipate that the new features will further enhance its performance. As proud partners of Visiting Media, we are eager to witness improved outcomes for our team in the future..
Dan Surette
Chief Sales Officer – Omni Hotels & Resorts
Being able to track whether or not the client has opened up and forwarded the information has been crucial. We don’t have that data now since we are sending it in an attachment. It helps us be smarter and more efficient on secondary calls
Marketing Strategy Manager
Working with Visiting Media has been a great experience. I find them to be fun, flexible, and the product is really, really great.
Brad Mettler
Director of Sales and Marketing
When you’re introduced to a new technology, it’s always a little scary at first. But when I started using the platform, I realized how easy it is to use and I found very unique ways to institute it.
Rishi De
Senior Sales Executive
The Visiting Media team is unmatched, they are incredibly flexible, very responsive, a true extension of our team.
Reina Herschdorfer
Director of Marketing, National Meetings & Events
For those of you not using TrueTour X, you definitely need to upgrade… To be honest, it has greatly changed the way I do business on a daily basis. So now, it’s my go-to tool.
Michelle Carter
Restaurant Sales Executive
TrueTour helps our company achieve its objectives by really streamlining the sales process. So rather than having to send out a bunch of different attachments and links, we can send one link that has all of the information they need.
Nicolette Impastado
Senior Sales Executive
Our hotel is really focused on green initiatives. With that, we utilize the QR codes quite often to send experiences to our customers. This allows us to be agile and have all our information right at our fingertips.
Samantha Lynch
Associate Director, Sales
A big win we had with TrueTour X recently, I was working with a client for a destination wedding. They were out of state. I had an initial conversation over the phone, and I didn’t hear back for two weeks, they did not respond to email. I sent them a [TrueTour] and that same day received a phone call back. I since closed that piece of business worth about $150,000.
Olaf Leikvoll
Senior Catering Sales Executive
The thing I think that’s important for people to know about Visiting Media is that not once have we had a customer tell us it didn’t work. So, so many times we send out a proposal and… then the customer calls and says ”well, I tried it, but I’m getting an error — the link doesn’t work.” Visiting Media never fails, the tool is so simple and easy to use for the customer. They call us back and tell us how great it is.
John Carter & Kristen Lindgren
Corporate Director of Sales and Marketing Operations, Sage Hospitality Group
There’s no hidden surprises with what I’m going to try and sell. No one is going to come and say this wasn’t the dream you sold me — it’s exactly what I’m going to show you. [TrueTour has] been an essential part of our selling.
Brittany Maestas
Director of Sales, Springhill Suites Downtown Denver
We compete against 15 different cities, maybe 100 different hotels… What we’ve made sure to do is to include TrueTour as part of our everyday process — with every proposal, every contact, every lead that comes in.
Scott Boyer
Director of Sales and Marketing, Denver Marriott Tech Center
[Visiting Media] does a great job in that area, to be an absolute partner and listen to our needs and provide the customized solution that’s going to fit that property.
Brandy Dodd
Director of Sales Systems and Analytics, Sage Hospitality
Integrated Selling Technology Engineered for the 21st Century Consumer
Learn why these customers and thousands more choose Visiting Media’s suite of technologies to supercharge their hotel sales team’s capabilities.
Blend websites, PDFs, videos, photos, 360° images, 3D models, diagrams, floorplans, proposals, contracts and more into unique Experiences for every single lead. Create templates to duplicate and share your best performing Experiences with entire teams at and above property.
Users can monitor each opportunity with an analytics dashboard showing real-time engagement. Above property, view syndicated reports to monitor sales team productivity around the globe and take control of content for your entire portfolio.
Hospitality Sales Enablement
TrueTour makes is incredibly fast and easy for property salespeople to find and present their sales and marketing materials during face-to-face selling and when selling virtually via screen share.
Managed Services
Serving five continents, our years of digital asset creation at scale produces brand-approved resources with best-in-class proprietary visual processing technology.
Best-in-Class Support
Each property receives success management and sales training tailored to their needs, with access to a library of training for your teams to become Virtual Selling Certified.