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Customer Spotlight: Viceroy Hotels & Resorts

February 3, 2021

Luxury brands have done an incredible job innovating their way through a constantly changing environment throughout 2020 and into 2021. Viceroy Hotels & Resorts took initiative to implement the best way for their sales teams to sell at a distance.

With provocative design, intuitive service and imaginative art encounters, each Viceroy hotel is a reflection of the local culture and a uniquely authentic experience. TrueTour’s customizable toolkit can highlight each unique aspect, showcasing what makes each property special. With a bespoke virtual site visit experience, their TrueTour™ is designed with the viewer in mind.

Viceroy Los Cabos Cielomar Restaurant
Viceroy Los Cabos Cielomar Restaurant

Viceroy implemented virtual site visit technology throughout key properties in their portfolio which matched their luxury accommodations in beauty and ease. Using sales enablement at both the property and corporate level with the multi-property TrueTour™ HUB site, they lead the charge in to the new normal and can maximize revenues while providing a white-glove service.

Viceroy’s TrueTour™ HUB: A Multi-Property Showcase for Corporate Teams

Pairing incredible properties with ultra-HD visuals made Viceroy and TrueTour™ an inspired match.

Viceroy Santa Monica
Viceroy Santa Monica

And with customers around the globe servicing the Americas, Europe and Asia, TrueTour’s latest language feature uses translation technology to share TrueTour in over 128 languages. For a truly global clientele, this is a must-have dynamic feature for all virtual selling technologies.

Viceroy Beverly Hills
Viceroy Beverly Hills

With Visiting Media’s latest product, TrueTour™ CGI, properties can showcase multiple setups within their event spaces without requiring traditional photo shoots. (Read all about TrueTour™ CGI here.)

Viceroy D.C.
Viceroy D.C.

Contact us for an in-depth demonstration to learn how TrueTour™ can elevate your brand’s success into the new normal and beyond.

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Posted in: Corporate Partnerships, Hotel Group Announcements Tagged: Luxury, portfolio, premium, resorts, viceroy Author: Chelsea Schroeder

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