Simpler naming. Smarter workflows. Built for how hospitality teams sell today.

Over the past several years, hospitality sales teams have had to move faster than ever.

More RFPs. Shorter response windows. Higher buyer expectations. Mobile-first planners. And growing pressure to personalize every touchpoint.

At Visiting Media, we’ve been listening closely.

Today, we’re excited to introduce a fully rearchitected Visiting Media Platform — redesigned from the ground up to help your team move faster, onboard quicker, and sell more confidently.

This isn’t just a visual refresh.

It’s a foundational rebuild — of the experience, the workflows, and even the way our platform is structured.

Why We Rebuilt It

Responding to RFPs shouldn’t take hours.

But historically, hospitality sales teams have spent 2–4 hours assembling content and answering questions for a single opportunity — digging through folders, copying links, organizing assets manually, and double-checking consistency.

The new Visiting Media Platform changes that.

Instead of starting with a blank canvas, your team now works from guided, outcome-based workflows — built around the real moments that matter:

• Virtual site inspections
• RFP responses
• Email signature tours
• Account-specific proposals
• And more

You can think of them as “recipes.”

They guide your team step-by-step — from digital asset selection to personalization to sharing — reducing personalization time from hours to minutes.

Your newest team member can create a polished, on-brand custom tour on day one.

Your top seller can handle 4x more opportunities in the same amount of time.

And your marketing team can finally see what content is actually driving engagement.

When we know 57% of RFPs are awarded to the first venue that responds, this puts competitive advantage back into your team’s hands, and translates to real dollars and cents.

A Unified Platform. A Simpler Structure.

Alongside the UX redesign, we’ve simplified how our platform is structured.

We’ve retired legacy product names like SalesHub.

Going forward, everyone is on the Visiting Media Platform, with a clear, modern tier progression:

Every property has a TrueTour — your full, all-asset collection.

Higher tiers unlock the ability to create and share more Custom Tours — tailored, opportunity-specific experiences built from that foundation.

Faster Onboarding. Less Training. More Selling.

One of the biggest benefits of this redesign is something you may not notice immediately — but you’ll feel.

When a new sales manager joins your team, the platform guides them to results.

Smart collections organize your assets automatically.
The Builder walks them through best practices.
Templates ensure consistency.
Auto-save protects their work.

That shift alone can accelerate ramp time dramatically.

Built for What’s Next

This redesign also lays the foundation for what’s coming next.

Because we rebuilt the architecture, we can now introduce:

• AI-powered asset recommendations
• Advanced tagging and organization
• Smarter personalization workflows
• Deeper integrations
• Portfolio-level intelligence

The new Visiting Media Platform isn’t just easier to use.
It’s built to evolve.

What This Means for You

Depending on your current tier:

• Core customers (formerly on “TrueTour” only) will soon have direct login access and greater asset control.
• Plus (FKA “SalesHub Starter”) and Pro (FKA “SalesHub Pro”) customers will experience the new guided Builder workflows.

All of your existing tours, links, and assets remain intact.
Your team simply gets a faster, more intuitive way to work.

This is Just the Beginning

Hospitality is built on experience.

Your selling tools should reflect that.

We’re proud to introduce a platform that reflects how modern hospitality teams operate — fast, mobile, personalized, and data-informed.

Welcome to the new Visiting Media Platform.