Jascha Kaykas-Wolff
Chief Executive Officer
About Visiting Media
Founded in 2014 by a hospitality entrepreneur, we are a technology company dedicated to delivering the world’s most effective sales tools for hotels and resorts. Visiting Media’s selling technology platforms are used by tens of millions of users around the globe. Touted as a “game-changer, redefining sales and marketing as we know it, the truest definition of the word ‘revolutionary,’” our platforms TrueTour™ and Visiting Media Platform are used by many of the world’s largest brands, ownership groups and management companies including Hilton, Hyatt, IHG, Aimbridge Hospitality, Host Hotels & Resorts and many more.
Timeline of Visiting Media
2011
2011
Visiting Media's founders come from the hospitality industry. Owning independent event and wedding venues in the Pacific Northwest, they needed better technology to sell their spaces. They got together with talented local engineers and photographers to begin creating the first version of the TrueTour app.
2014
2014
As the leading virtual experience providers in the Portland, Oregon area, TrueTour expanded from wedding venues to hotels, wineries and breweries across the region.
2015
2015
Expanding into wine-growing regions across the country, Visiting Media partnered with OTAs to syndicate immersive media and put new destinations on the map.
2018
2018
Expanding into the hospitality sector, major brands gained confidence in the immersive selling capabilities of TrueTour. Enterprise-level service was launched with groups like Sage Hospitality and Graduate Hotels.
2019
2019
With Visiting Media's reputation for delivering excellence and putting customer experience first, interest accelerated with brand, management and ownership groups coming on board at an enterprise scale throughout five continents.
2020
2020
With the COVID-19 pandemic, virtual selling became critical to properties around the globe. Visiting Media brought technological advancements such as Computer-Generated Imagery to market in order to virtually set up and furnish spaces with minimal contact. Virtual site inspection capabilities kept properties moving forward -- safely.
2023
2023
In January 2023, Visiting Media received a strategic growth investment from JMI Equity, a growth equity firm focused on investing in leading software companies. The investment has accelerated Visiting Media's ability to bring new, innovative products and technologies to its growing customer base in the hospitality industry.
2024
2024
In April 2024 Visiting Media announced a significant milestone in their journey: the unveiling of their sales enablement platform, Visiting Media Platform! As the first-of-its-kind sales enablement platform tailored specifically for the hospitality industry, it's next-gen sales enablement capabilities empower hospitality teams to meet evolving consumer demands.
2026
2026
Spazious & FirstView join Visiting Media, creating one of the world’s strongest portfolios for immersive selling and event planning, spanning the U.S., Europe, and Latin America.
Looking Ahead
Visiting Media is building toward a future where every property interaction — from the first visual impression to the signed contract — is connected, measurable, and informed by data. Immersive content is the foundation. AI is what makes it intelligent.
Our Values
Innovation
Focus on what matters to our clients and drive towards relentless improvement. Endeavor to streamline processes and simplify to scale. Look at challenges from new perspectives and different angles.
Customer Experience Focused
Always engage in active communication, avoid surprises and build trust. Think outside the box to bring novel solutions to our customers beyond the norm.
Solutions Driven
Find the solutions to our roadblocks and be the solution for our customers, driving growth. Inspire our customers and cast the vision of what’s possible, making creative solutions into reality.
Community Thinking
Always consider how our actions impact our company’s community and our customer’s community in the short and long term. Always be thinking big picture, and realize your actions ripple outwards beyond your current purview.
Learning & Growth Mindset
Creativity, intelligence, character, and strengths are developed through commitment to ongoing learning. Growth mindset allows us to see challenges as stimulus. Challenges are not failures but rather possibilities to learn and improve.
Executives
Ben Powers
Founder
Chad Kimner
Chief Operating Officer
Eric Sniff
Chief Technology Officer
Tom Cutsforth
Chief Financial Officer
Brian Kuchcicki
Senior Vice President, People and Culture
Kevin Huang
Senior Vice President, Customer Experience
Chelsea Mullin
Vice President, Marketing and Communications
Jordan White
Vice President, Finance
AJ Hamil
Vice President, Product Studio
Vanessa Dulaney
Vice President, Sales
Work With Us
With team members located around the world, we are a remote-first company of visionaries who are inspired to make the impossible accessible. We see the future, and it excites us. We are looking for those who care passionately about doing a thing right, and then seeing how to make it even better.
Experience the future of hospitality sales.
Schedule a personalized demo to see how our AI-powered platform can accelerate your revenue.