About Visiting Media

Founded in 2011 by a hospitality entrepreneur, we are a technology company dedicated to delivering the world’s most effective sales tools for hotels and resorts. Visiting Media’s selling technology platforms are used by tens of millions of users around the globe. Touted as a “game-changer, redefining sales and marketing as we know it, the truest definition of the word ‘revolutionary,’” our platforms TrueTour™ and SalesHub™ are used by many of the world’s largest brands, ownership groups and management companies including Hilton, Hyatt, IHG, Aimbridge Hospitality, Host Hotels & Resorts and many more.

Timeline of Visiting Media

2014

As the leading virtual experience providers in the Portland, Oregon area, TrueTour expanded from wedding venues to hotels, wineries and breweries in the Northwest.

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2018

Expanding into the hospitality sector, major brands gained confidence in the immersive selling capabilities of TrueTour. Enterprise-level service was launched with groups like Sage Hospitality and Graduate Hotels.

2020

With the COVID-19 pandemic, virtual selling became critical to properties around the globe. Visiting Media brought technological advancements such as CGI and animation to market in order to virtually set up and furnish spaces with minimal contact. Virtual site inspection capabilities kept properties moving forward -- safely.

Blog post (1)
2024

In April 2024 Visiting Media announced a significant milestone in their journey: the unveiling of their sales enablement platform, SalesHub! This reflects the power of their first-of-its-kind sales enablement platform tailored specifically for the hospitality industry. It's next-gen sales enablement with distribution capabilities, empowering hospitality teams to meet consumer demands.

59 Dome Bar - Alternate entrance - 126
2011

Visiting Media's founders come from the hospitality industry. Owning independent event and wedding venues in the Pacific Northwest, they needed better technology to sell their spaces. They got together with talented local engineers and photographers to create the first version of the TrueTour app.

2015

Expanding into wine-growing regions across the country, Visiting Media partnered with OTAs to syndicate immersive sales capabilities to put new destinations on the map.

MacBook_Pro_Mockup_Hilton-Anatole
2019

With Visiting Media's reputation for delivering excellence and putting customer experience first, interest accelerated with brand, management and ownership groups coming on board at an enterprise scale throughout five continents.

2023

In January 2023, Visiting Media received a strategic growth investment from JMI Equity, a growth equity firm focused on investing in leading software companies. The investment has accelerated Visiting Media's ability to bring new, innovative products and technologies to its growing customer base in the hospitality industry.

Looking Ahead

59 Dome Bar - Alternate entrance - 126
2011

Visiting Media's founders come from the hospitality industry. Owning independent event and wedding venues in the Pacific Northwest, they needed better technology to sell their spaces. They got together with talented local engineers and photographers to create the first version of the TrueTour app.

2014

As the leading virtual experience providers in the Portland, Oregon area, TrueTour expanded from wedding venues to hotels, wineries and breweries in the Northwest.

2015

Expanding into wine-growing regions across the country, Visiting Media partnered with OTAs to syndicate immersive sales capabilities to put new destinations on the map.

Screen Shot 2022-03-17 at 11.02.58 PM
2018

Expanding into the hospitality sector, major brands gained confidence in the immersive selling capabilities of TrueTour. Enterprise-level service was launched with groups like Sage Hospitality and Graduate Hotels.

MacBook_Pro_Mockup_Hilton-Anatole
2019

With Visiting Media's reputation for delivering excellence and putting customer experience first, interest accelerated with brand, management and ownership groups coming on board at an enterprise scale throughout five continents.

2020

With the COVID-19 pandemic, virtual selling became critical to properties around the globe. Visiting Media brought technological advancements such as CGI and animation to market in order to virtually set up and furnish spaces with minimal contact. Virtual site inspection capabilities kept properties moving forward -- safely.

2023

In January 2023, Visiting Media received a strategic growth investment from JMI Equity, a growth equity firm focused on investing in leading software companies. The investment has accelerated Visiting Media's ability to bring new, innovative products and technologies to its growing customer base in the hospitality industry.

Blog post (1)
2024

In April 2024 Visiting Media announced a significant milestone in their journey: the unveiling of their sales enablement platform, SalesHub! This reflects the power of their first-of-its-kind sales enablement platform tailored specifically for the hospitality industry. It's next-gen sales enablement with distribution capabilities, empowering hospitality teams to meet consumer demands.

Looking Ahead

With the launch of TrueTour, selling physical spaces will never be the same. Visiting Media is currently developing industry-leading hospitality sales enablement solutions, opening up new revenue streams for the next level of hotel sales and marketing.

Our Values

Innovation

Focus on what matters and drive toward relentless improvement. Endeavor to streamline processes and simplify. Look at challenges from new perspectives and different angles.

Customer Experience Focused

Always engage in active communication, avoid surprises and build trust. Think outside the box to bring novel solutions to our customers beyond the norm.

Solutions Driven

Find the solutions to our roadblocks and be the solution for our customers, driving growth. Inspire our customers and cast the vision of what’s possible, making creative solutions into reality.

Community Thinking

Always consider how our actions impact our company’s community and our customer’s community in the short and long term. Always be thinking big picture, and realize your actions ripple outwards beyond your current purview.

Learning & Growth Mindset

Creativity, intelligence, character, and strengths are developed through commitment to ongoing learning. Growth mindset allows us to see challenges as stimulus. Challenges are not failures but rather possibilities to learn and improve.

Executives

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Ben Powers
Chief Innovation Officer
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Jascha Kaykas-Wolff
Chief Executive Officer
Steve
Steve Sackman
Senior Vice President of Global Sales
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Jonathan Coffey
Senior Vice President of Product Management and UX
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Bob Williams
Senior Vice President of Technology
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Chelsea Mullin
Vice President of Marketing & Communications
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Jordan White
Vice President of Finance
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Brian Kuchcicki
Vice President of People & Culture
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AJ Hamil
Vice President, Product Studio
Ryan Schwartz
Ryan Schwartz
Sr. Director of Customer Success
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Work With Us

Based in Portland, Oregon, with teams located around the world, we are visionaries who are inspired to make the impossible accessible. We see the future, and it excites us. We are looking for those who care passionately about doing a thing right, and then seeing how to make it even better.