The hospitality industry has been through a lot in the past two years. Sage Hospitality Group (SHG) recognized this when they welcomed their hotel and restaurant managers to an in-person event in Denver at the Curtis Hotel under the theme “Reconnect.” Visiting Media was honored to be a part of this conference, which gave us a chance to reconnect with our existing customers and connect with prospects.

Our CEO, Ben Powers, participated in a panel discussion focusing on the future of the hotel industry and the tools available to stay competitive. Ben also presented the updates coming to TrueTour and some of our latest visual content available to customers, like a Fly-Through Video from our Traditional Content department. During his presentation, the audience seemed particularly impressed by one of our most spectacular Fly Through Media drone videos, shot at the Viceroy Hotel in Los Cabos. Experience the thrills yourself — watch the video below!

Our Team’s Highlights

Devon Van Horn, Events Manager, and Kyle Haskins, Marketing Operations Manager, attended the conference and reported that several of our customers testified to their attachment to our brand and their appreciation of the attention they receive from our customer service team. “It was such a cool experience seeing current customers convey their firsthand experience with our products and our service. It seemed like most of these customers saw us as partners and collaborators instead of just a company providing them with a service. It was very satisfying, and exactly what we strive to achieve by personifying one of our Core Values of Customer-Experience Focused,” said Kyle Haskins.

Our team felt motivated and empowered to hear directly from our customers about the added value of our work and the quality of our service. “Hearing the gratitude of our customers for our product as well as for the outstanding service we deliver makes me incredibly proud of being part of such a fantastic team,” said Devon Van Horn.

“One of the biggest benefits that I have seen with TrueTour (…) is the overall professionalism of what is going out the door (…) The benefit for me is the relationship and the attention that this company pays to our needs,” said Brandy Dodd, Director of Sales Systems & Analytics at SHG.

When We Connect, It’s a Win-Win

At Visiting Media, we understand that events like these are not only an opportunity to promote our business and products but also a chance to be attentive to new trends in the hospitality industry and anticipate potential needs. It is fertile ground to foster new ideas and innovations. We are committed to maintaining our close relationships with our customers, and we will continue to provide them with the highest level of service and support.

We want to thank SHG for organizing such a successful event and for inviting us to be a part of it. We look forward to continuing our partnership and future opportunities to reconnect with our customers and the hospitality industry.

Interested in getting Visiting Media’s best-in-class training at your next conference? Contact us to learn about in-person training opportunities.

Ready to showcase your property in an entirely new way with Fly Through Media? Contact us now to learn more.