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The Unique Way Select Service Hotels See Success with TrueTour™

July 7, 2020

As virtual touring and buying becomes the norm, not the exception, Select Service properties can take advantage of affordable virtual visit and site tour technology once believed attainable only for luxury or full-service properties. TrueTour™ provides packages fit for each level of service and accommodation, and is the right way to show the specific features and benefits that elevate select service above their competition. Because TrueTour allows properties to pick and choose their content combinations, each property asset is showcased to highlight their most effective selling points.

Whether featuring tech-focused in-room amenities, family-friendly dining and recreation areas, live-work spaces for business travelers or spacious event centers, TrueTour’s sales department will suggest the best blend of immersive content. Visiting Media’s expert support team will deploy these assets in the best combination for user experience, guiding Select Service teams every step of the way.

Since Select Service staff often wear many hats and time is spread thin, our Support Coaches are well prepared to do the heavy lifting to get an immersive suite of visuals off the ground. Teams can tackle reopening post-COVID head on and start getting back to normal quickly.

Equipping Select Service properties such as DoubleTree, Embassy Suites, Hilton Garden Inn and Courtyard by Marriott, TrueTour’s technology has differentiated them from others in their bracket. Take a look at a few examples.

  • Eliminate photography costs – Create new, exciting content!
  • Front desk/phone upselling (5-25% increase in room upgrade revenue)
  • TrueTour email signature integration (bring your hotel to your customers)
  • Website, OTA and 3rd part channel distribution (increases website traffic, and bookings)
  • Differentiation from competitors (grab a larger percentage of market share)

Embassy Suites

Embassy Suites has integrated their immersive visuals across their organization. Including virtual visit buttons into their email signatures, integrations on their websites, embedded in brochures and more, they’ve enabled a seamless bridge between their customers and their team.
With their aerial 360° visuals, customers gain proximity to landmarks, showing their accessible location rather than simply telling.

DoubleTree

DoubleTree hotels, with over 130,000 rooms, is one of the fastest-growing hotel brands. To achieve KPIs at pace with their explosive growth, these properties showcase their rooms, suites, amenities and ambiance with a robust package of immersive visuals powered by their TrueTour platform.

Courtyard by Marriott

Courtyard by Marriott is a business-oriented brand meeting the needs of professionals around the world. With in-room wifi and workstations, business centers with extended hours, and easy grab-and-go dining at many properties, they feature business efficiency at its best.

Hilton Garden Inn

Hilton Garden Inn properties feature a unique look and feel reflecting their respective regions. Reflecting their branding on their TrueTours, they also maintain their brand’s ‘sensible yet sophisticated’ consistency to the Hilton portfolio worldwide.

Hyatt Place / Hyatt House

Hyatt Place, one of Hyatt’s most prolific brands, is situated in convenient locations with ease of access to notable destinations. The extremely family-friendly atmosphere of both Hyatt Place and Hyatt House offer comfort and convenience. Showing the notable differences between both of these properties using TrueTour technology allows guests to choose the comforts which fit their needs and length of stay.

For Select Service properties looking to get started, Visiting Media is offering competitive incentivized pricing for 2020 to come on board during the COVID reopening. Since budgets are nearly nonexistent this year for many properties hard hit, we’re here to help you bridge the gap and get back to normal fast.

Speak with our sales team today to learn more.

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Posted in: Features & Benefits, Inspirations & Tips, Member stories Tagged: 360, 3D, Coronavirus, courtyard, covid, doubletree, embassy suites, hilton, hilton garden inn, hyatt, hyatt house, hyatt place, integration, limited service, marriott, select service Author: Chelsea Schroeder

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