How can we help you?
Knowledge Base
Self-service support. Type in your Q, we’ll A it for you.
Contact a Human
Sometimes it’s nice to just pick up the phone and talk about it.
Schedule Photography
Members can complete & submit this handy online form.
TrueTourTM Checklist
For our members, here are steps and next action items to follow after signing up.
Meet your personal Visiting Media Support Expert.
You aren’t expected to do this by yourself! When you sign up to become a member, you will be automatically contacted right away by a member of our team dedicated to answering your questions, introducing you to your dashboard, and helping you get your TrueTourTM set up.
Schedule Your Photo Session.
Visiting Media Pro and Enterprise Members receive original and ongoing 360° photography. To plan for your photo session, complete this shot list request form. One of our expert support team will contact you to confirm the perfect date and time to capture your business at its absolute best.
Upload content into your TrueTourTM.
When you first login to your member dashboard, you’ll be walked through step-by-step how to upload content to your brand new TrueTourTM.
- Determine your target audience; where do you plan to use your TrueTour?
- Upload everything you want to share (photos, videos and more!)
- Set your TrueTour menus. You can adjust menu buttons and titles.
Add your TrueTourTM to websites and profiles.
TrueTourTM can live anywhere – embed TrueTourTM on your website, Facebook Fan Page and online profiles. Paste your TrueTour embed code into any profile or listing you own. This is great for your traffic, and potential customers will be drawn more easily to your listing.
Need help integrating your TrueTourTM? We’ll do it for you!
Examples of embedded TrueToursTM:
Share TrueTourTM actively with your potential customers.
This is key. TrueTourTM doesn’t just live on your website. It’s a virtual brochure sales tool for you to USE.
- Pull up your TrueTourTM on your phone or tablet in place of any presentation.
- Share your TrueTourTM to Facebook and Twitter, and engage social audiences.
- Text your TrueTourTM to a potential customer right on the spot.
- Add your TrueTourTM to your email signature.
- Show your TrueTourTM at your next trade show.
- Have a blast with VR viewers (ask us about the Visiting Media virtual reality dome!)
- Use TrueTourTM to help your potential customers experience your business right at the critical decision moment.
We are here as your personal Visiting Media Support Experts to train, guide, inspire and nudge when needed. Frankly, not taking advantage of TrueTourTM engagement and marketing tips is missing a huge opportunity. We are eager to help, and we’ll even provide you with regular “success audits” to suggest personalized recommendations just for your business.