VISITING MEDIA + HILTON GROWTH & OPENINGS TEAM
Visiting Media is proud to be a global partner with Hilton and the only strategic immersive selling technology partner for the brand. We are inspired by our shared commitment, which has led to many ground-breaking innovations. To date, our partnership has led to many world firsts and are honored to continue refining how the industry drives revenue for years to come. We want to continue and accelerate this shared growth.
Moving into 2025 as we expand our partnership, we are most excited about our deepening real-time interaction with Hilton teams, ensuring a strong alignment with Hilton global sales, franchise, distribution, marketing and brand teams to deliver solutions that are unique to Hilton.
We are excited to develop Hilton-specific APIs — the world’s first — to distribute assets across brand.com, ResSmart, global sales, Delphi and beyond. Together we are committed to delivering exciting automations, replacing costly manual processes, truly connecting Hilton property teams with automation and selling efficiencies.
Redefining the Online Experience with Immersive Visuals: Hilton’s New Brand.com API Pilot with SalesHub™
Visiting Media, a leading innovator in immersive selling technology, unveiled a new API developed for Hilton in collaboration with the Brand’s product and tech teams. Powered by SalesHub™, Visiting Media’s staple platform, this solution is the first API that seamlessly integrates immersive visuals like 3D and 360° and redefines how they are managed and distributed across Hilton’s brand.com.
Immersive Asset Production
Visiting Media is Hilton’s approved immersive asset (includes several variants of 3D, 360°, Virtual Reality and Computer Generated Imagery) production partner for Hilton managed hotels in the Americas which accommodates Hilton’s compliance standards. Visiting Media agrees to include unlimited indoor 3D content creation to all Hilton hotels using SalesHub as part of their SalesHub service. Visiting Media agrees to, at Vendor’s own expense, continue building new technology to enhance/adjust/augment immersive assets to ensure that they meet Hilton’s brand standards today, and into the future.
Hilton’s SalesHub Tech Stack – The Big Picture!
SalesHub, used by Hilton property teams, automatically syncs with the Hilton Hospitality Cloud instance, delivering valuable sales materials and data to Hilton.com, call centers and by mid, 2025, regional sales teams, worldwide sales, delphi and other key industry channels (think Cvent, OTA’s etc.)!
Hilton Luxury/HIC Activation Guidelines
As part of our partnership, Hilton is asking all Hilton Luxury/HIC properties to activate the SalesHub software at the property level, as a requirement. The SalesHub software is Hilton approved selling enablement software for Managed, Americas hotels. See ‘Hilton’s SalesHub Tech. Stack – The Big Picture!’ above for software integrations and application across the Hilton organization and industry channels.
COST
Please connect the hotel team with Visiting Media for pricing by emailing sales@visitingmedia.com. Pricing is also outlined in the Hilton 2025 budget guidelines; customer packages are available.
Hilton Full Service/Select Service Activation Guidelines
As part of our partnership, Hilton is asking all full service properties to activate the SalesHub software at the property level, as a very strong recommendation and all select service properties to strongly consider SalesHub. The SalesHub software is Hilton approved selling enablement software for Managed, Americas hotels. See ‘Hilton’s SalesHub Tech. Stack – The Big Picture!’ above for software integrations and application across the Hilton organization and industry channels.
COST
Please connect the hotel team with Visiting Media for pricing by emailing sales@visitingmedia.com. Pricing is also outlined in the Hilton 2025 budget guidelines; customer packages are available.
G&O (Growth & Openings) Team Activation Guidelines
G&O (Growth & Openings Team): SalesHub should be included on the PACER checklist for new hotels entering the Hilton portfolio or under construction! Properties are asked to activate SalesHub as early as possible, ideally well before opening day (6-12 months) in order to take advantage of SalesHub pre-opening/pre-selling functionality which is desirable to Hilton.
Visiting Media will work with the G&O team on an ongoing basis. G&O team to provide Visiting Media with a monthly report showing new hotels entering the Hilton pipeline. Visiting Media, after receiving each new property report, will work with the G&O to connect with individual property teams (ownership as needed) to present Hilton SalesHub pricing, customize packages and activate new properties.
Renovations
As part of our partnership, properties are asked to activate SalesHub as early as possible, ideally well before the start of any renovation, in order to take advantage of SalesHub pre-selling functionality which is desirable to Hilton.See ‘Hilton’s SalesHub Tech. Stack – The Big Picture!’ above for software integrations and application across the Hilton organization and industry channels.
COST
Please connect the hotel team with Visiting Media for pricing by emailing sales@visitingmedia.com. Pricing is also outlined in the Hilton 2025 budget guidelines; customer packages are available.
SalesHub for Properties
- Complimentary 3D Content
- Create Unlimited Customer Experiences
- Booking Engine Integration
- Analytics Dashboard
- In-App training
- Hospitality Cloud Roll-Up
- Coming Soon: Direct Call & Chat With Customers
Hospitality Cloud Added Features
- Hilton.com API
- Industry API
- Propsoal, Call Center & Delphi Integration
- Multi-Property Selling Feature (For GSO)
- Coming Soon: Global Analytics
Immersive Assets
- 3D Models
- 360° Imagery
- 360° Pre-build CGI
- 360° Event Set CGI
- Aerial 360° Video
- Local Attractions Drone Video
- Fly Through Video on Property
3D Models & Retouching
Visiting Media provides brand approved 3D creation services. Indoor 3D capture is complimentary for Hilton SalesHub customers not sing a la carte pricing. In some cases a $500 property visit fee applies.
360° Viewpoints & Retouching
Visiting Media developed our 360° viewpoint technology working side by side with Hilton. Blending 360° viewpoints with 3D is essential to maximizing property return on investment. 3D or 360° alone deliver significantly lower returns.
Aerial 360° Photos
Easily highlight nearby attractions and points of interest! Aerial 360° photos provide context for where your property is located in comparison to the surrounding geography. With interactive hotspots, you can share how your location makes your property heads and shoulders above the rest.
360° Pre-Sell & Event Set CGI
Pre-sell: Imagine walking through your hotel with customers before it’s built or exploring your newly renovated property before the reno even starts!
Event sets: We turn your empty event space into 360°, 3D and still photo content showcasing your most popular event sets (wedding, banquet, classroom etc.) using computer generated imagery. No setup or labor required by you or your team!
Fly Through Video
Video is a powerful tool for hospitality businesses offering visual engagement, compelling storytelling and effective demonstration of services. It increases reach and engagement, improves SEO, and is versatile for repurposing across various marketing channels. Visiting Media captures high-resolution footage on site, using an array of video technologies, resulting in a variety of video products for websites, social, highlight reels, and more.
