Huang’s Hire Strengthens Visiting Media’s Unparalleled Commitment to Its Hospitality Customers

Visiting Media is proud to announce Kevin Huang as the new Senior Vice President of Customer Experience. With an impressive career spanning leadership roles at renowned organizations such as Rosewood Hotels, Convene, and Polaris Development Group, Kevin brings a wealth of expertise in luxury hospitality and operational excellence.

Renowned for his ability to design exceptional customer experiences and oversee complex global operations, Kevin will play a pivotal role in advancing Visiting Media’s mission to redefine how hospitality businesses market and sell their spaces. In this capacity, he will oversee the Customer Success, Customer Strategy, Training, and Creative Production teams, focusing on strengthening partnerships, maximizing customer value and product adoption, and driving innovative strategies to fuel Visiting Media’s growth.

Kevin’s appointment marks an exciting chapter for Visiting Media as it continues to empower the hospitality industry with transformative solutions.

“As a hospitality company, our relationships with our customers is our highest priority,” said Jasch Kaykas-Wolff, Chief Executive Officer at Visiting Media. “Kevin’s deep understanding of the customer journey, hospitality expertise and experience, and proven, people first, leadership will be key as we continue delivering unparalleled value to our clients and partners.”

Based in Visiting Media’s New York City office, Kevin will lead the CX team in connecting with customers to drive their success through best-in-class customer support, training and technology.

“Visiting Media is doing groundbreaking work in hospitality,” offered Huang. “I look forward to contributing to its innovative approaches, building on its successes, and delivering outstanding customer experiences.”

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