News • Apr 6, 2026
Visiting Media Partners with Tongo to Connect Immersive Sales Technology with AI-Powered Guest Engagement
The Partnership Creates an AI-Powered Bridge Between Visual Selling and On-Property Guest Experience to Help Hotels Drive More Revenue at Every Touchpoint.
NEW YORK, NY – April 02, 2026 – Visiting Media, the leader in immersive sales enablement for the hospitality industry, today announced a strategic partnership with Tongo, an AI-powered guest engagement platform purpose-built for hotels. Together, the two companies will help hospitality teams deliver a connected, revenue-generating experience from the moment a guest first discovers a property through every interaction during their stay.
The partnership brings together Visiting Media’s immersive content platform with Tongo’s dynamic guest engagement tools, including personalized AI-driven local guides, no-download web apps, and real-time upsell capabilities. The result is an end-to-end solution that empowers hotels to both engage buyers before they book and with guests before, during, and after their stay.
“Guest relationships don’t start at check-in. They start the moment someone considers a property. By joining forces with Tongo, we’re closing the loop between how hotels sell and the quality experiences they deliver to guests,” said Jascha Kaykas-Wolff, Visiting Media CEO. “Our customers now have a cleaner, more complete path from first impression to lasting loyalty.”
For full-service and luxury properties, the integration addresses a longstanding gap in the guest journey. Visiting Media’s immersive content includes virtual site tours, interactive floor plans and diagramming, and rich visual storytelling that inspires and converts buyers. Tongo then takes over on property, using zero-party data and AI-driven personalization to surface the right offers, experiences, and amenities at the right moment. Together, they help hotels reclaim the guest relationship from OTAs and turn every interaction into a revenue opportunity.
“Travelers spend roughly $280 billion annually on tours, activities, and experiences, but hotels have historically lacked the systems to capture a meaningful share of that guest spend,” said Michael Gahan, Co-founder and CEO of Tongo. “We built Tongo to help hotels transform guest engagement from a cost center into a scalable revenue engine. Together with Visiting Media, we’re building a connected experience layer that spans the full guest journey and puts the hotel back at the center of it.”
The partnership reflects Visiting Media’s continued investment in expanding its ecosystem of hospitality-first technology partners. As hotels face mounting pressure from OTAs and rising guest expectations, Visiting Media and Tongo offer a collaborative answer: own more of the journey, deliver better experiences, and capture more of the revenue.
The Visiting Media and Tongo integration is available now for joint customers. Hotels interested in learning more are encouraged to contact their Visiting Media account team or visit visitingmedia.com for additional information.
About Tongo
Tongo is an AI-native guest engagement platform that helps hotels capture zero-party data, personalize the guest journey, and unlock new revenue streams. By combining an AI concierge with a no-download guest app, Tongo brings together contextual intelligence, destination expertise, and e-commerce to help hotels deliver personalized service at scale. From local recommendations and concierge services to upsells and bookable experiences, Tongo empowers hotels to exceed guest expectations while monetizing guest intent throughout the stay.
Press inquiries: hello@letstongo.com
About Visiting Media
Visiting Media is a software company on a mission to make selling spaces and experiences simple for hospitality. Its platform transforms sales enablement and digital asset management for property and above-property teams by harnessing immersive technology to drive engagement, efficiency, and competitive advantage. Visiting Media helps hospitality organizations tell richer stories, sell more effectively, and connect buyers to spaces before they ever arrive.
Press inquiries: communication@visitingmedia.com
News • Apr 6, 2026
Visiting Media Partners with Tongo to Connect Immersive Sales Technology with AI-Powered Guest Engagement
The Partnership Creates an AI-Powered Bridge Between Visual Selling and On-Property Guest Experience to Help Hotels Drive More Revenue at Every Touchpoint.
NEW YORK, NY – April 02, 2026 – Visiting Media, the leader in immersive sales enablement for the hospitality industry, today announced a strategic partnership with Tongo, an AI-powered guest engagement platform purpose-built for hotels. Together, the two companies will help hospitality teams deliver a connected, revenue-generating experience from the moment a guest first discovers a property through every interaction during their stay.
The partnership brings together Visiting Media’s immersive content platform with Tongo’s dynamic guest engagement tools, including personalized AI-driven local guides, no-download web apps, and real-time upsell capabilities. The result is an end-to-end solution that empowers hotels to both engage buyers before they book and with guests before, during, and after their stay.
“Guest relationships don’t start at check-in. They start the moment someone considers a property. By joining forces with Tongo, we’re closing the loop between how hotels sell and the quality experiences they deliver to guests,” said Jascha Kaykas-Wolff, Visiting Media CEO. “Our customers now have a cleaner, more complete path from first impression to lasting loyalty.”
For full-service and luxury properties, the integration addresses a longstanding gap in the guest journey. Visiting Media’s immersive content includes virtual site tours, interactive floor plans and diagramming, and rich visual storytelling that inspires and converts buyers. Tongo then takes over on property, using zero-party data and AI-driven personalization to surface the right offers, experiences, and amenities at the right moment. Together, they help hotels reclaim the guest relationship from OTAs and turn every interaction into a revenue opportunity.
“Travelers spend roughly $280 billion annually on tours, activities, and experiences, but hotels have historically lacked the systems to capture a meaningful share of that guest spend,” said Michael Gahan, Co-founder and CEO of Tongo. “We built Tongo to help hotels transform guest engagement from a cost center into a scalable revenue engine. Together with Visiting Media, we’re building a connected experience layer that spans the full guest journey and puts the hotel back at the center of it.”
The partnership reflects Visiting Media’s continued investment in expanding its ecosystem of hospitality-first technology partners. As hotels face mounting pressure from OTAs and rising guest expectations, Visiting Media and Tongo offer a collaborative answer: own more of the journey, deliver better experiences, and capture more of the revenue.
The Visiting Media and Tongo integration is available now for joint customers. Hotels interested in learning more are encouraged to contact their Visiting Media account team or visit visitingmedia.com for additional information.
About Tongo
Tongo is an AI-native guest engagement platform that helps hotels capture zero-party data, personalize the guest journey, and unlock new revenue streams. By combining an AI concierge with a no-download guest app, Tongo brings together contextual intelligence, destination expertise, and e-commerce to help hotels deliver personalized service at scale. From local recommendations and concierge services to upsells and bookable experiences, Tongo empowers hotels to exceed guest expectations while monetizing guest intent throughout the stay.
Press inquiries: hello@letstongo.com
About Visiting Media
Visiting Media is a software company on a mission to make selling spaces and experiences simple for hospitality. Its platform transforms sales enablement and digital asset management for property and above-property teams by harnessing immersive technology to drive engagement, efficiency, and competitive advantage. Visiting Media helps hospitality organizations tell richer stories, sell more effectively, and connect buyers to spaces before they ever arrive.
Press inquiries: communication@visitingmedia.com